What is TOEIC?

The TOEIC tests are English language proficiency tests for people whose native language is not English. The tests assess the everyday English skills of people in the global workplace who may communicate in English both with other non-native speakers and those from English-speaking cultures.

In order to prepare for this test is necessary to learn not only different topics and grammatical structures, but also some techniques that are helpful to analyze and resolve issues presented in an efficient manner.

What is TOEIC?

The TOEIC tests are English language proficiency tests for people whose native language is not English. The tests assess the everyday English skills of people in the global workplace who may communicate in English both with other non-native speakers and those from English-speaking cultures.

In order to prepare for this test is necessary to learn not only different topics and grammatical structures, but also some techniques that are helpful to analyze and resolve issues presented in an efficient manner.

Let’s tech it out: Skimming and Scanning.

Skimming and scanning are reading techniques that use rapid eye movement and keywords to move quickly through text for slightly different purposes. Skimming is reading rapidly in order to get a general overview of the material. Scanning is reading rapidly in order to find specific facts. While skimming tells you what general information is within a section, scanning helps you locate a particular fact. Skimming is like snorkeling, and scanning is more like pearl diving.
Use skimming in previewing (reading before you read), reviewing (reading after you read), determining the main idea from a long selection you don’t wish to read, or when trying to find source material for a research paper.
Use scanning in research to find particular facts, to study fact-heavy topics, and to answer questions requiring factual support.

Skimming to save time
Skimming can save you hours of laborious reading. However, it is not always the most appropriate way to read. It is very useful as a preview to a more detailed reading or when reviewing a selection heavy in content. But when you skim, you may miss important points or overlook the finer shadings of meaning, for which rapid reading or perhaps even study reading may be necessary.

Use skimming to overview your textbook chapters or to review for a test. Use skimming to decide if you need to read something at all, for example during the preliminary research for a paper. Skimming can tell you enough about the general idea and tone of the material, as well as its gross similarity or difference from other sources, to know if you need to read it at all.

To skim, prepare yourself to move rapidly through the pages. You will not read every word; you will pay special attention to typographical cues-headings, boldface and italic type, indenting, bulleted and numbered lists. You will be alert for key words and phrases, the names of people and places, dates, nouns, and unfamiliar words. In general follow these steps:
* Read the table of contents or chapter overview to learn the main divisions of ideas.
* Glance through the main headings in each chapter just to see a word or two. Read the headings of charts and tables.
* Read the entire introductory paragraph and then the first and last sentence only of each following paragraph. For each paragraph, read only the first few words of each sentence or to locate the main idea.
* Stop and quickly read the sentences containing keywords indicated in boldface or italics.
* When you think you have found something significant, stop to read the entire sentence to make sure. Then go on the same way. Resist the temptation to stop to read details you don’t need.
* Read chapter summaries when provided.
If you cannot complete all the steps above, compromise: read only the chapter overviews and summaries, for example, or the summaries and all the boldfaced keywords. When you skim, you take a calculated risk that you may miss something. For instance, the main ideas of paragraphs are not always found in the first or last sentences (although in many textbooks they are). Ideas you miss you may pick up in a chapter overview or summary.

Good skimmers do not skim everything at the same rate or give equal attention to everything. While skimming is always faster than your normal reading speed, you should slow down in the following situations:

– When you skim introductory and concluding paragraphs
– When you skim topic sentences
– When you find an unfamiliar word
– When the material is very complicated
Scanning for research and study
Scanning, too, uses keywords and organizational cues. But while the goal of skimming is a bird’s-eye view of the material, the goal of scanning is to locate and swoop down on particular facts.

Facts may be buried within long text passages that have relatively little else to do with your topic or claim. Skim this material first to decide if it is likely to contain the facts you need. Don’t forget to scan tables of contents, summaries, indexes, headings, and typographical cues. To make sense of lists and tables, skim them first to understand how they are organized: alphabetical, chronological, or most-to-least, for example. If after skimming you decide the material will be useful, go ahead and scan:

* Know what you’re looking for. Decide on a few key words or phrases–search terms, if you will. You will be a flesh-and-blood search engine.
* Look for only one keyword at a time. If you use multiple keywords, do multiple scans.
* Let your eyes float rapidly down the page until you find the word or phrase you want.
* When your eye catches one of your keywords, read the surrounding material carefully.
Scanning to answer questions
If you are scanning for facts to answer a specific question, one step is already done for you: the question itself supplies the keywords. Follow these steps:

* Read each question completely before starting to scan. Choose your keywords from the question itself.
* Look for answers to only one question at a time. Scan separately for each question.
* When you locate a keyword, read the surrounding text carefully to see if it is relevant.
* Re-read the question to determine if the answer you found answers this question.
* Scanning is a technique that requires concentration and can be surprisingly tiring. You may have to practice at not allowing your attention to wander. * Choose a time and place that you know works for you and dive in.


California based company seeking to expand in sales overseas is looking for sales professionals to cover territory in the Pacific Rim region. Successful candidates will have a minimum of two years experience in sales, preferably in the clothing industry, as well as a good professional appearance, excellent communication skills, and a college degree. Conversational knowledge of Japanese or Mandarin Chinese and experience traveling or working in Asia are desireable. Job is based in San Francisco but requires one or two weeks a month of travel. We offer an excellent sallary and benefits package including health and life insurance, relocation allowance, and professional development opportunities. Send resume and two letters of reference to: J. M. Schmidt, 150 State Street, San Francisco, CA 94181. Closing Date: June 15.

Exercise 1

The war in El Salvador occurred in the decade between 1970 and 1980, it costed around 80,000 lives in civil, military and communist warfare. Even though the salvadorean society has a substancial breakdown, the national economy was stopped for at least 10 years, disabling the possibilities of individual growth for the poor families.
The causes of that conflict were based in a huge dispute for a structural change with emphasis in changing the social order legitimized for rich people and the army in the government.  Therefore, the cotidianity of the poorest was imposed to them and had a big belief that a gun war was the only solution in order to have more opportunities.

1. How many lives did the salvadorean war cause?
2. What kind of rupture did the war cause?
3. Who imposed a state of inequality of life in El Salvador?
4. What was one of the causes of the war?
5. What were the poorest people searching for in the war?

Exercise 2

After second world war, in different places in United States, cases of people talking about many flying saucers sightings increased and the Armed Forces started receiving many news about it, but at the same time they had reports about real attacks from other countries. Because of this, the Army created different projects to analyze these sightings in order to know if they were real or not.

The first one was called Project Signo, where important professors from college worked, and had many cases; some of these had a scientific explanation but other not. In conclusion they said this saucers were from other planet. They also created the project ‘’Grudge’’ but this time they had to study and identify these phenomena and show that everything is false, that aliens do not exist. Then they created project Blue Book in 1952, were they took all the cases were people were talking they had any kind of contact with flying saucers, lights in the sky and also the movies that were talking about it. Afterwards, General Edward J. Ruppelt who was in charge of this project;, left the project creating the term UFO (Unidentificated Flying Object) in a book with the same name, where he talked in detail and broke the secret to the public.

When did sightings of flying saucers increase?

Which project was the first one the Armed Forces create?

Which project had to prove that aliens did not exist?

What year was blue book created?

Who created the term UFO?


There are different types of workplaces, depending of the career that people decide to take and the policies of the company they work for.

Today we will:

– Study different workplaces.
– Study and discuss presence office vs work at home.
– Discuss office relatioships and emotional intelligence.
– Discuss how and why office complaints happen.

Office Complaint – Quiz

Q1 I am writing this letter to you as a sort of last ……. since all my attempts to phone you
(a) result
(b) return
(c) report
(d) resort

Q2 and to try and make an ……. to meet you and discuss my problem with you have been unsuccessful.
(a) appoint
(b) appointee
(c) appointment
(d) appointing

Q3 I would like to tell you the story from the ……. beginning.
(a) simple
(b) same
(c) extreme
(d) very

Q4 In January this year I bought a washing machine from you for which I paid …….
(a) cash
(b) money
(c) cheque
(d) pounds

Q5 and made ……. for it to be delivered to my home in Southcote on the following Tuesday.
(a) instigations
(b) arrangements
(c) alterations
(d) confirmations

Q6 I stayed in all day on ……. as you had informed me that you could not be sure at what time of day the washing
machine would arrive.
(a) intention
(b) regard
(c) purpose
(d) plan

Q7 In the end nobody came that day. When I phoned, I was told it ……. come the following Tuesday.
(a) will
(b) shall
(c) ought
(d) would

Q8 Again I stayed in all day in ……. and there was no delivery.
(a) vain
(b) fault
(c) vanity
(d) error

Q9 After six more phone calls I ……. succeeded in settling on a date
(a) eventfully
(b) event
(c) eventually
(d) events

Q10 and the machine came on Tuesday February 20th — almost 5 weeks after the ……. delivery date.
(a) promising
(b) promised
(c) promises
(d) promise

Quiz 2

Q1 On her retirement she was given a substantial cheque in ……. of all the work she had done over the last 20
(a) respect (b) thought (c) appreciation (d) belief

Q2 Having attended the office procedures course all employees were expected to ……. what they had learned and
introduce it into their daily routine.
(a) reinforce (b) respond (c) react (d) resource

Q3 Visiting clients had commented on the casual dress ……. of most of the clerical staff.
(a) manner (b) method (c) feature (d) code

Q4 The ……. of staff doing physical exercises before the start of the day is well established in Japanese
(a) practical (b) practicality (c) practice (d) practically

Q5 There is a lengthy procedure used in this office for staff who have produced shoddy work and it begins with a
……. warning.
(a) wordy (b) verbal (c) worded (d) verbose

Q6 There was no fixed agenda for that particular day as it was to be regarded simply as a ……. meeting.
(a) possible (b) probable (c) unplanned (d) casual

Q7 At the interview all the candidates were shown round the building but could only really catch a ……. of the sort
of work being carried out.
(a) look (b) view (c) glimpse (d) picture

Q8 They really need to keep a check on the stationery supplies as they’ve run ……. A4 paper once again.
(a) in to (b) up for (c) out of (d) up to

Q9 Managers prefer to select people who have been ……. to many different types of office environments.
(a) devoted (b) exposed (c) opened (d) experienced

Q10 A troubleshooter was brought into the office from another firm to get rid of some very ……. procedures.
(a) outdated (b) completed (c) finished (d) ended